Refund policy

There are no returns nor refunds. We will replace damaged items, if notified 24 hours within delivery time.  

To be eligible for a replacement, contact our customer service email address with your order number and photos of damaged items. 

To start a return, you can contact us at support@iloveyoucandles.com 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

No Exchanges